Papa Johns drone delivery skips the pizza

Papa Johns says drone delivery could eventually become part of its app-based ordering experience.(Wing)

Why Papa Johns drones are starting with sandwiches

A sandwich box is compact.A pizza box is wide, flat and fussy.Anyone who has ever carried a pizza home on the passenger seat of their vehicle knows the rule.Keep it level or prepare for a cheese landslide.That same problem gets trickier when a drone is involved.Drones have payload limits.They also need packages that fit their delivery systems and stay stable during flight.

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That helps explain why Papa Johns is starting with sandwiches.Wingsays the companies are also working on custom, aerodynamic packaging informed by both Papa Johns and Wing.In other words, the sandwich test may be the starting point, while the companies figure out how to package food for future drone delivery.So, for now, the sky is open for toasted sandwiches.The pizza has to wait.

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How the Papa Johns drone delivery test works

The test is limited to residents near Sun Valley Commons in Indian Trail, North Carolina.Eligible customers can place orders through the Wing app and choose from a curated menu of Papa Johns Oven Toasted Sandwiches.Charlotte-area residents can check delivery eligibility and sign up for updates through Wing’s delivery page atwing.com/get-delivery

For now, customers order through Wing.However, the longer-term plan is to connect Wing’s drone network directly with Papa Johns’ own app and its proprietaryAI-powered food ordering agent, powered by Google Cloud.That could eventually make drone delivery feel less like a separate test and more like another delivery option inside the Papa Johns ordering experience.Wing says the goal goes beyond one restaurant test.  This is Wing’s first direct partnership with a national restaurant brand.It also builds on Papa Johns’ existing relationship with Alphabet through Google Cloud.The company sees the partnership as a way to build a broader model for AI-powered restaurant ordering and drone delivery.

“This partnership is a true collaboration, bringing together Wing’s pioneering technology and Papa Johns commitment toinnovation,” said Heather Rivera, Chief Business Officer at Wing.“Together, we are defining a new blueprint for how agentic commerce and industry-leading operational design will shape the future of food delivery.”

Papa Johns says the effort is about building the future of hot delivery.That means more than strapping food to a drone.Workers need to prepare orders differently.Restaurantsneed space for pickup.The packaging has to survive the trip.The technology also has to fit into a busy lunch or dinner rush without slowing the store down.That last part may be the real test.A drone delivery system only works if it helps during the chaos, not after it. 

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Papa Johns is testing drone delivery with Wing in Indian Trail, North Carolina, starting with a limited sandwich menu.(Wing)

 

Why pizza is such a tough drone delivery challenge

Pizza seems perfect for fast delivery.It is hot, familiar and often ordered by people who want food quickly.Yet pizza boxes create several problems for drone companies.A pizza box has a large surface area.That can affect stability.The box also needs to stay flat.A sandwich can tolerate a little movement.Ahot pizza with melted cheeseand toppings cannot.

That is why other companies have been working on bigger drones and special delivery setups.Flytrex recently announced a partnership with Little Caesarsin Wylie, Texas, using its Sky2 drone.The company says the drone can carry up to 8.8 pounds, travel up to four miles and deliver up to two large pizzas with drinks.That shows pizza delivery by drone can happen.It also shows why Papa Johns may be taking a slower path.

 

Drone delivery is still a local experiment

Drone delivery has been talked about for years, but it still feels rare for many communities.Wing already works with companies such as Walmart and DoorDash, and it has expanded service in several metro areas.

Still, the business has to clear several hurdles.The weather can disrupt flights.Regulations can limit how drones operate.Restaurants have to train staff.Customers also need to live in the right delivery zone.Then there is the money.A drone can look amazing in a promo video.The tougher question is whether each delivery makes financial sense when the system runs every day.

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Papa Johns and Wing are testing drone-friendly packaging that could help future pizza deliveries take flight.(Wing)

 

What this means to you

If you live near the test area, this could be a fun way to try a faster food delivery option.It may also give you a preview of where takeout is heading.However, drone delivery will probably roll out in small steps.At least at first.Customers need to live in the right delivery zone, order through the right app and choose items the drone system can carry safely.

The bigger shift could come later.If Wing’s system connects directly with the Papa Johns app, customers may eventually see drone delivery as one more option at checkout.That would make the experience feel much more normal than opening a separate drone app just to order lunch.For customers, the biggest benefits could be speed and convenience.A drone can avoid traffic, parking issues and some of the delays that hit traditional delivery during peak hours.

At the same time, there are practical questions.People may wonder aboutnoise, safety, privacy and whether drones belong over our neighborhoods.Those concerns will no doubt grow as more restaurants join in.

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Kurt’s key takeaways

Papa Johns flying sandwiches instead of pizza feels a little backwards at first.After all, it is apizza chain.But once you think about a hot pie bouncing around under a drone, the sandwich-first approach starts to make sense.The company gets to test the tech, customers get a faster delivery option and the pizza stays with the regular delivery crew until the drone setup can handle a hot pie without turning it into a cheesy mess.

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If drone delivery becomes common, would you be excited to get dinner dropped from the sky, or would all those buzzing drones over your neighborhood drive you crazy?Let us know by writing to us atCyberGuy.com

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