Amazon Prime Video stream cuts out during final minute of do-or-die NBA play-in tournament game

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Ideally, during the final minutes of a do-or-dieplayoff game,fans wouldn’t miss any of the game due to technical difficulties.

Unfortunately, fans missed part of the final minute of the Charlotte Hornets’ 127-126 overtime victory over theMiami Heatin the NBA’s Play-In Tournament on Tuesday night because Amazon Prime Video’s stream cut out.

The feed cut out as the game was resuming after a timeout, with the Hornets leading the Heat 125-120 with 48.1 seconds left in overtime.Amazon Prime Video’s blackout lasted almost two minutes, with fans missing 22.1 seconds of game time and a Hornets possession.

Charlotte Hornets guard LaMelo Ball celebrating with guard Coby White on basketball court

Charlotte Hornets guard LaMelo Ball celebrates with guard Coby White after scoring against the Miami Heat during the second half of an NBA play-in tournament game in Charlotte, North Carolina, on April 14, 2026.(Nell Redmond/AP Photo)

The blackout occurred asFederal Communications Commission (FCC)Chairman Brendan Carr recently said he was concerned that the rising prices of streaming games are maddening for sports fans.Carr’s comments come as the NFL, NBA, MLB and other major sports leagues are shifting some of their games from traditional broadcasts to streaming services.

The blackout happened because of an issue in the production truck, a spokesperson for Amazon Prime Videotold ESPN.

“Our teams restored the feed as quickly as possible to ensure fans could watch the conclusion of the game.We are conducting a thorough internal review to determine the cause of the outage,” the spokesperson said.

BROADCASTER TIM BRANDO SUGGESTS SPORTS FANS GET CONFUSED WHERE TO WATCH GAMES AS STREAMING TAKES OVER

Charlotte Hornets guard LaMelo Ball driving to the basket against Miami Heat forward Jaime Jaquez Jr.

Charlotte Hornets guard LaMelo Ball drives to the basket against Miami Heat forward Jaime Jaquez Jr.during the first half of an NBA play-in tournament game in Charlotte, North Carolina, on April 14, 2026.(Nell Redmond/AP Photo)

Los Angeles Lakers superstarLeBron Jameswas one of many fans who took to social media to voice his displeasure with the service cutting out.

“Tell me the game didn’t just cut off?!!?Am I trippin??WTH,” James posted to X.

The NBA signed an 11-year, $76 billion media rights deal with Amazon Prime Video that began this season, and the streaming service has exclusive rights to all six of this year’s play-in tournament games.

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Tyler Herro driving against LaMelo Ball during an NBA play-in game in Charlotte

Miami Heat guard Tyler Herro drives against Charlotte Hornets guard LaMelo Ball during the second half of an NBA play-in tournament game in Charlotte, N.C., on April 14, 2026.(Nell Redmond/AP Photo)

The matchup between the Heat (10th seed)and Hornets(ninth seed) was win-or-go-home.With the win, the Hornets will play the loser of the No.7 Philadelphia 76ers and the No.8 Orlando Magic on Friday.